Showing posts with label Carlos Guangorena. Show all posts
Showing posts with label Carlos Guangorena. Show all posts

Friday, December 4, 2009

Reaching Unbanked Latinos

In celebration of Plaza Bank President & CEO Carlos Guangorena's birthday today, I'd like to write a little about banking and Latinos. In general, immigrants to the U.S. are much less likely to be banked than American-born. In addition, certain minorities are especially unlikely to have a relationship with a banking institition.

The problem with not having that banking relationship is that then it's difficult to establish credit. And we know that, without credit, many things--like home ownership--are simply unattainable. Now sometimes we hear that employers even check credit reports of their candidates to ensure that they're "responsible." Well, not having any credit at all doesn't make a person "irresponsible," it just means they're living outside the societal norm in the United States. And if they come from a place where banks closed and they lost all their savings, you can understand their hesitation. But now, you see, they have limited opportunities.

According to a first-ever federal survey on the topic, minority groups showed to be much less likely than the overall population to have standard banking relationships. In fact, an article in yesterday's L.A. Times reports on the survey: "Nearly 22% of black households were unbanked, as well as 19.3% of Latino households and 15.6% of Native American households. Just 3.5% of Asians and 3.3% of whites did not use banking services." That's an astounding gap.

Excerpt from the article:

"Many Latinos are most comfortable operating in cash," said James Gutierrez,
chief executive of Progreso Financiero in Mountain View, Calif., which focuses
on giving small, short-term loans to Latinos. Instead of having a paycheck put
on hold for several days at a bank, many turn to expensive payday loans for
immediate liquidity. "There's a lot of distrust of banks," Gutierrez said. "But
even though it's convenient for them to operate outside the financial
mainstream, they can't build a credit history, get a small-business loan, build
wealth. You need to give people a staircase upwards."

Here in the Puget Sound region, Plaza Bank was formed, about four years ago, on this very principle. The founders and directors wanted to create an institution that would be accessible, and since many of them were Latino, they created the Pacific Northwest's first Latino bank--with bilingual/bicultural staff, services and materials. They of course welcome everyone to bank there, with business lending and administrative office is right here in downtown Seattle, and a gorgeous retail branch at the Kent Station Shopping Center in Kent. The Bank has been offering not only your typical bank products for consumers and businesses, but also opportunities for financial literacy. This is what sets Plaza Bank apart from the bigger banks. It's a community bank that is truly reaching out.

For the same reason, the organization Bank On Seattle was created a couple of years back. The mission of Bank on Seattle was to make banking accessible to the unbanked--and keep this population from losing all its money through payday loan services. They formed a cooperative of many credit unions and banks, including Plaza Bank. If anyone can provide information describing the organization's current efforts or achievements, that would be great to learn.

As a side note, in our own survey of Puget Sound Latinos two years ago, we learned that 56% of local Latinos are banked (meaning they have a savings account, checking account or both), which makes the Seattle area market very different from the national average.

Sources: Hispanic Consumers in the Puget Sound Region study available FREE at www.conexion-marketing.com; http://www.linkedin.com/redirect?url=http%3A%2F%2Fwww%2Eeveryoneiswelcome%2Eorg%2F&urlhash=JqF9 ; http://www.linkedin.com/redirect?url=http%3A%2F%2Fwww%2Elatimes%2Ecom%2Fbusiness%2Fla-fi-fdic-unbanked3-2009dec03%2C0%2C487549%2Estory&urlhash=Al9R

Wednesday, May 20, 2009

Plaza Bank in the NEWS

See the story in the June Seattle Business magazine:


"Fiscally prudent, and the results bear testimony," reads the headline.

I just received our office copy of Seattle Business magazine, and on p14 is a story on Plaza Bank. Get your copy and take a read!

In the meantime...some fun facts about the Bank we love:

Plaza Bank launched in 2006 with a commercial lending office in downtown Seattle and a retail branch at Kent Station; today it stands strong with $89 million in total assets. In a climate that has witnessed most banks’ assets fall, this bank has even seen a small increase. While other banks are conserving capital by stopping loan growth and reducing their existing portfolio, Plaza Bank is still in growth mode and is continuing to lend. It shows a 17 percent capital ratio—twice the level of an adequately capitalized bank at 8 percent.

What’s its secret? To start, the bank never took on mortgage lending nor did it invest in mortgage interests. Additionally, Plaza Bank was founded on reaching out to Latinos and other minorities in a way that is meaningful.

In fact, its total loans to women and minorities were over 40 percent of total loan balances outstanding at the end of 2008. Approximately 70 percent of its consumer loans are to Hispanics. Its consumer loans generally pay much better than their commercial counterparts based on a lower default rate; the difference may be due to customers choosing to consolidate higher-interest debt into more palatable payments, or because the loan is a home equity or auto loan. Says President and CEO Carlos Guangorena, “People don’t want to default because they need their cars and homes. They’re a part of your everyday life, and the last two things you want to lose.” Though the sheer number of consumer loans is larger than the number of commercial loans, approximately 90% of its lending is on the commercial side. About 23 percent of its commercial loans are to Latinos; a total of 40 percent to combined minorities and women. Examples of the types of commercial lending Plaza Bank sees include loans for a business secured by commercial real estate, or a revolving line of credit to help with cash flow.

Guangorena sees the future growth of Plaza Bank coming mostly from the business side but also from the consumer group, as the bank matures and increases its consumer product offerings. Commercial lending will grow as well in the short run. “We have capital, so we want to lend. Of course, we’ll be wary of real estate construction and residential development, but we’ll be looking at deals the other banks can’t or don’t want to be involved in right now.”

Poised to weather the storm and rebound with the economy, this is one bank whose future could be described as brillante.

Friday, October 3, 2008

In Today's Puget Sound Business Journal


TGIF - the week's PSBJ has come out and with it, a great local focus on banking (how timely!).
And ... Don't miss the op-ed piece from Carlos Guangorena, president and CEO of Plaza Bank, the Northwest's first Latino bank.
>>The article focuses on a new City of Seattle initiative, Bank On Seattle-King County, to reach the unbanked population here locally. It's an initiative that's taken off in San Francisco, and we think it will here, too. If you're not a subscriber and would like a PDF of the article, please email us at info@conexion-marketing.com.

If I don't post again today, wishing you all a fabulous weekend! See my post yesterday about all the happenings in the Latino community ...